Data Corruption(Help needed)

Hello,

A user was clearing suspect links (in/out) and had a memory error now the module can only be opened in read-only when switching to exclusive edit I get the following error (see attachment):

No such file or directory
D:\..\..\data\v6data\60\00\m00000461.mod\current.ver\s10001f4.dtc

Is there a solution to fix to this issue? Thank you.

-Jim
SystemAdmin - Tue Jun 12 11:21:20 EDT 2012

Re: Data Corruption(Help needed)
llandale - Tue Jun 12 14:35:55 EDT 2012

Go to the server, turn off the DOORS service, and in the file system if this file exists:

D:\..\..\data\v6data\60\00\m00000461.mod\current.ver\s10001f4.dtc (lower case B for "Backup")

then delete the s10001f4.dtc (lower case C for "Current") and rename the b to c.

Turn on the service and see if that helps. If not, call IBM.

-Louie

Re: Data Corruption(Help needed)
Mathias Mamsch - Wed Jun 13 04:33:56 EDT 2012

I would doubt that this missing file is the only error that was introduced in the module. You should consider turning to the IBM support or replacing the modules files on the server from a backup, if you have a recent one, just to make sure that no other hidden data corruption was introduced.

Regards, Mathias

Mathias Mamsch, IT-QBase GmbH, Consultant for Requirement Engineering and D00RS

Re: Data Corruption(Help needed)
SystemAdmin - Wed Jun 13 20:16:46 EDT 2012

Mathias Mamsch - Wed Jun 13 04:33:56 EDT 2012
I would doubt that this missing file is the only error that was introduced in the module. You should consider turning to the IBM support or replacing the modules files on the server from a backup, if you have a recent one, just to make sure that no other hidden data corruption was introduced.

Regards, Mathias

Mathias Mamsch, IT-QBase GmbH, Consultant for Requirement Engineering and D00RS

Hello,

IBM was very helpful. Removing the missing data entry within the session.ixc was the solution in this case.